Privacy Policy

Last updated March 26, 2026

Donald S. Mowlds, MD Plastic Surgery (“Practice,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, https://donaldmowldsmd.com (the “Website”) or otherwise interact with us.

By using our Website, you agree to the terms of this Privacy Policy.

1. Important Medical Privacy Distinction (HIPAA Notice)

This Website is not a HIPAA-covered platform for transmitting protected health information (PHI).

• Information submitted through website forms, email, or chat may not be secure
• Do not submit sensitive medical information unless directed through a secure, HIPAA-compliant system
• If you become a patient, your medical information will be governed by our separate Notice of Privacy Practices (HIPAA)

2. Information We Collect

A. Information You Provide

We may collect:
• Name
• Email address
• Phone number
• Inquiry details (e.g., consultation requests)

You are responsible for ensuring the information you provide is accurate.

B. Information Collected Automatically

When you visit our Website, we may collect:
• IP address
• Browser type and device information
• Pages visited and time spent
• Referring URLs
• General location (city/region level)

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

C. Cookies and Tracking Technologies

We use:
• Cookies
• Pixels (e.g., Meta, Google)
• Analytics tools (e.g., Google Analytics)

You can control cookies through your browser settings.

These technologies help us:
• Improve website performance
• Analyze user behavior
• Deliver relevant advertising

3. How We Use Your Information

We use your information to:
• Respond to inquiries and consultation requests
• Communicate with you (including appointment-related communication)
• Send marketing communications (with your consent where required)
• Improve our Website and services
• Comply with legal obligations

4. Marketing and Advertising

We may use your information to:
• Send promotional emails or communications
• Display targeted advertisements

You may opt out at any time by:
• Clicking “unsubscribe” in emails
• Contacting us directly

We do not sell your personal information.

5. Sharing of Information

We may share your information with:

Service Providers
• Website hosting providers
• Marketing and analytics vendors
• CRM or communication platforms

Legal Requirements
We may disclose information:

• Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Business Transfers
• We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

6. Data Retention

We retain personal information only as long as necessary for:
• Responding to inquiries
• Business and operational purposes
• Legal compliance

Website inquiry data is generally retained for no longer than 12 months, unless required for legitimate business or legal purposes.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology is 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

8. Your Privacy Rights (California Residents – CPRA)

If you are a resident of California, you have the right to:

• Know what personal information we collect and how we use it
• Request access to your personal information
• Request deletion of your personal information
• Request correction of inaccurate information
• Limit use of sensitive personal information (if applicable)
• Opt out of sharing for cross-context behavioral advertising

How to Exercise Your Rights

To submit a request, contact us at:
info@donaldmowldsmd.com

We may need to verify your identity before processing your request.

9. Do Not Track Signals

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

10. Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

11. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or your rights, please contact:

Donald S. Mowlds, MD Plastic Surgery
Email: info@donaldmowldsmd.com